An executive housekeeper needs to be able to get people to the right places.
But housekeepers also need to be responsible for the safety of guests and the health of their home.
The first job for a good executive housekeeping assistant is to help organize the guests’ rooms and the guests themselves.
But this role can also be an important part of a business, says Marie Hynes, the owner of the Housekeeper Network in New York City.
She teaches housekeepers in Canada and other countries how to be an effective housekeeper.
Here are some tips to help housekeepers succeed in this new field: Organize the room.
The most important thing to consider is the room layout.
“It’s important that you’re not only organized in your room, but also that you are in communication with everyone,” says Hynes.
This is particularly important if you are a new hire.
When you first join a new job, it can be hard to work with a new team and a new manager.
“The first few weeks are very important,” she says.
Hynes also suggests having a list of the guests and their rooms so that the executive will know what the guest wants and how much space they will need.
“You need to figure out where all the guest rooms are,” she adds.
Find a good person.
“People are different,” Hynes says.
Some people may have different interests, such as cleaning, cooking or cleaning a restaurant.
“So finding a person that is a good fit for your organization and who you feel you can trust is a very important part.”
She also recommends finding someone who is comfortable talking to guests and is willing to work in the workplace.
She also suggests a “coaching” style of working, where the executive helps the housekeeper with the day-to-day tasks, such for example with cleaning or preparing meals.
She suggests a housekeeping program such as “sick-out” which is where the housekeepers work together.
The housekeeper must be responsible when cleaning, preparing food and doing other tasks.
“In a sick-out program, you’ll get a sense of who’s working,” she explains.
“And you’ll be able see what the challenges are.”
In addition, Hynes advises housekeepers to look for a mentor who will take on the role of a mentor to help them find a good, motivated, hardworking person.
In her opinion, housekeepers need to learn how to communicate with their clients, because many people are afraid to tell their boss what they’re doing.
“They might say, ‘I don’t want to work for this person, I don’t have a good boss, so I’m just going to let this person do this for me,'” Hynes explains.
Hines is also concerned about how people feel when they learn that their boss is a house-keeper.
“I think they’re afraid of that,” she warns.
“If you’re a house, you need to have a role model, so people can see you as somebody that they can learn from.”
Make your own decisions.
Hinksys says housekeepers should always be working for themselves.
“Some people like to work from home, some people don’t,” she notes.
She recommends that housekeepers look at the roles they are assigned and choose one or two tasks for themselves, such a doing laundry or cleaning the house.
She advises housekeeping to be independent and take charge.
“There’s so many variables in this job, and you have to be the best person for the job at the moment,” she states.
“Don’t think that you have a certain role.
I think people will have to figure it out on their own.”